A digital employee
that can actually
work for your business
An IM-based collaboration and customer-operations platform connecting AI agents, human agents, and workflows — from lead capture to quote, order, and after-sales.
H5, mini programs, links, QR codes, and WeCom plug-ins — one unified entry
SZX → LAX · CZ · 3–5 days
Freight ¥15,500 + clearance ¥800
Total ¥16,300
More than chat — a system you can run
Not a one-off AI gadget — a digital workforce you can operate
7×24 coverage
AI responds first, cutting wait time and drop-off.
Efficiency
Routine work is automated; people focus on high-value cases.
Closed loop
Consultation → quote → order → ticket with full audit trail.
Omni-channel
Links, QR, H5, and IM plug-ins — one inbox.
Six pillars — understand, act, and collaborate
AI agents
LLM-powered Q&A and task handling.
In-house IM
Real-time sessions and messaging.
Knowledge base
Answers grounded in your content.
Workflow engine
Turn chat into business actions.
Entries & channels
One place for every entry point.
CRM & documents
Leads, quotes, orders, tickets in one loop.
Plus: WeCom mobile for field teams — triage, inbox, light approvals, dashboards.
From first message to outcome — a standard loop
Every inquiry answered, every conversation captured, every opportunity tracked
Omni-channel entry
Web, QR, links, or plug-ins into one session
AI first response
Intent + knowledge-backed replies
Follow-up & workflow
Rule-based follow-ups, workflow triggers
Outcomes & hand-off
Quotes, tickets, or humans when needed
Trace & improve
Full audit, QA, analytics, iteration
Repeatable playbooks for real deployments
Logistics & cross-border
Complex quotes · missing info · slow pricing
Many parameters, manual work and missed line items.
DTC & e-commerce
Time zones · long paths to purchase
Visitors leave when no one answers or the path is unclear.
Manufacturing & equipment
Complex products · support tribal knowledge
Repeat questions, tickets and KB out of sync.
B2B services
Non-standard needs · slow pre-sales
Uneven leads; consultants stuck collecting basics.
Corporate websites
Low form conversion · easy churn
Visitors submit a form and leave without answers.
Triage, quote, collaborate — one flow
Smart triage
Route consultation, quote, order, and support with less manual sorting.
Smart quotes
Multi-turn data capture, then rules or APIs to produce quotes.
Human in the loop
Rule-based transfer with summary and context, fewer repeats.
Capability tags
See typical flows in the browser
Pick a scenario — scripted walkthrough or live AI chat
Online consultation
Clarify requirements, collect contacts, and create CRM-ready records for your team.
Click Scripted demo or Live chat to start
Outcomes you can show
Slice by industry, entry, and funnel stage for sales reviews.
Ship fast, grow to enterprise grade
Topology
- Single-node friendly: Nginx + Spring Boot + Redis + MySQL
- Scale out: load balancer, HA Redis, managed DB, queues
Multi-tenancy & auth
- Shared schema + strong tenant_id isolation
- JWT with tenant context
Security
- HTTPS / WSS
- Encryption for sensitive data
- Consistent signing & error codes
Integration
- HTTP + WebSocket session APIs
- Plug-in entry points and workflow hooks to CRM, orders, tickets
Plans and add-ons (CNY; tax and terms as agreed)
List prices below; final pricing per contract. Feature flags and quotas follow the plan.
Trial
TRIAL
- Same feature scope as Standard for easy upgrade
- 1 web site entry (no full omni bundle)
- Upgrade or stop when trial ends
Standard
STANDARD
- 1 DTC site · 7×24 AI
- Basic multilingual, KB, retention, workbench, dashboards
- Basic hand-off rules
Professional
PROFESSIONAL
- 2 DTC sites · omni-channel bundle
- Advanced agents, pipeline, x-border CRM, B2B quotes
- SPU/SKU, price rules, full ops views
- Standard implementation
Enterprise
ENTERPRISE
- Deep site & API integration, custom AI workflows
- On-prem or white-label · dedicated rollout
- Priority support · custom reports & wallboards
Add-ons (excerpt)
| Item | List | Billing |
|---|---|---|
| Extra agent seat | ¥299 / seat / mo | Monthly, per add-on |
| Extra DTC site | ¥399 / site / mo | Monthly, per add-on |
| Language pack | ¥299 / mo | Monthly |
| Implementation / KB | ¥1,999–4,999 / project | Per engagement |
| On-prem | from ¥80,000 (one-time) | Per contract |
For details, contact sales or book a walkthrough.
Before you buy
Who is it for?
Can we connect our stack?
Human hand-off?
Omni-channel?
On-prem?
Ready to let your digital workforce go live?
From site traffic to conversation, from AI to human — turn every touch into a tracked, actionable opportunity.
Contact
Demos, trials, and custom scopes — we’re here to help
Scan to add WeChat for booking and partnership